DEALING WITH ISSUES AT WORK
Challenges sometimes come up at work or TAFE. This page explains common issues, how to raise concerns, and what support is available.
Common Issues
Apprentices may face:
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Workplace conflict or unfair treatment.
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Struggles keeping up with TAFE requirements.
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Concerns about safety or workload.
What to do?
Your first step is to talk with your Field Manager, who can mediate or guide you on next steps
Complaints Process
Sometimes issues can’t be sorted out straight away. The complaints process is there to make sure concerns are taken seriously and handled fairly
Informal Resolution
Try to resolve the matter directly with the person involved, either on your own or with support. Your Field Manager can step in early to mediate and help find a solution.
Formal Complaints
if it can’t be resolved, complaints can be escalated to your Field Manager, Workplace HR or Manager
Support Available
You don’t have to face workplace issues alone. Support options include: